User Conduct Rules

Effective Date: September 10, 2026

Platform: ZenLake Meta Business

Website: zenlakemetabusiness.com

1. Purpose

These User Conduct Rules establish the standards of behavior expected from all users of ZenLake Meta Business. They are designed to maintain a safe, respectful, trustworthy, and professional environment for members, creators, businesses, instructors, event organizers, customers, and other participants.

By accessing or using ZenLake Meta Business, you agree to comply with these User Conduct Rules and all applicable laws and regulations.

2. Respectful Behavior

Users must treat other users, businesses, creators, employees, moderators, instructors, and community members with respect.

The following behavior is prohibited:

Harassment or intimidation.
Threats of violence or physical harm.
Bullying or targeted abuse.
Repeated unwanted contact.
Personal attacks intended to intimidate or silence another person.
Hateful or degrading conduct toward other users.
Deliberate attempts to disrupt another user’s participation.

3. Hate Speech and Discrimination

ZenLake Meta Business does not permit content or behavior that promotes hatred, discrimination, dehumanization, or violence against individuals or groups.

Users may not target individuals or groups based on protected or sensitive characteristics, including race, ethnicity, nationality, religion, disability, sex, sexual orientation, or other characteristics protected by applicable law.

4. Threats and Violence

Users must not threaten, encourage, glorify, or facilitate violence or physical harm against another person.

This includes:

Direct threats of violence.
Threats against businesses or organizations.
Encouragement of violent acts.
Instructions intended to facilitate violence.
Credible threats intended to cause fear or intimidation.

5. Sexual Content and Sexual Misconduct

Users must not use ZenLake Meta Business to sexually exploit, abuse, harass, or manipulate other people.

Prohibited conduct includes:

Non-consensual sexual content.
Sexual harassment.
Sexual solicitation without consent.
Sexual exploitation or coercion.
Sharing intimate material without the subject’s consent.
Sexual extortion or blackmail.
Any sexual exploitation or abuse involving minors.

For specific rules concerning the protection of children and minors, please refer to our Child Safety Standards.

6. Illegal Activities

Users may not use ZenLake Meta Business to facilitate, promote, organize, or participate in unlawful activities.

This includes activities that violate applicable criminal, civil, financial, intellectual-property, privacy, consumer-protection, or other laws.

7. Fraud, Scams, and Deceptive Practices

Users must provide accurate information when using business, commercial, financial, or account-related features.

The following are prohibited:

Fraudulent transactions.
Phishing or credential theft.
Impersonation for fraudulent purposes.
Fake business opportunities.
Investment scams.
Pyramid or fraudulent schemes.
Deceptive advertising.
False claims intended to obtain money or property.
Manipulation of reviews, ratings, or testimonials.

8. Impersonation and Misrepresentation

Users must not impersonate another individual, company, organization, public figure, employee, administrator, moderator, or representative of ZenLake Meta Business in a misleading or fraudulent manner.

Users must not create accounts or profiles designed to deceive others about their identity, affiliation, authority, or professional qualifications.

9. Spam and Platform Abuse

ZenLake Meta Business prohibits abusive or excessive use of platform features that negatively affects other users or the operation of the service.

This includes:

Spam messages.
Mass unsolicited communications.
Automated account creation intended to abuse the platform.
Artificial manipulation of engagement.
Abusive use of comments, groups, events, or messaging features.
Repeatedly posting substantially identical content.

10. Manipulation and Artificial Engagement

Users may not artificially manipulate platform activity or engagement.

Prohibited activities include:

Fake accounts created to increase engagement.
Purchased or fabricated reviews.
Artificial likes, views, followers, or interactions.
Coordinated deceptive activity.
Manipulation of rankings, recommendations, or platform metrics.

11. Privacy and Personal Information

Users must respect the privacy of other people.

Users must not:

Publish another person’s private information without authorization.
Attempt to obtain passwords or authentication credentials.
Engage in unauthorized surveillance.
Use personal information for harassment or intimidation.
Publish sensitive information intended to expose another person to harm.

12. Intellectual Property

Users must respect copyrights, trademarks, patents, trade secrets, and other intellectual-property rights.

Users may not upload, distribute, sell, or otherwise use copyrighted or protected material without appropriate authorization or a lawful basis.

13. Business and Marketplace Conduct

Users participating in business, commercial, marketplace, affiliate, advertising, or sales activities must act honestly and professionally.

Users must not:

Sell prohibited or illegal goods or services.
Misrepresent products or services.
Use deceptive pricing or advertising.
Intentionally fail to deliver paid products or services.
Manipulate transactions or payment processes.
Use the platform to launder money or facilitate financial crime.

14. Courses, Events, and Professional Activities

Course creators, instructors, event organizers, speakers, and business professionals are expected to maintain appropriate professional conduct.

Users must not use courses, events, workshops, networking activities, or professional relationships to facilitate harassment, exploitation, discrimination, fraud, or abuse.

15. Prohibited Technical Abuse

Users must not interfere with the security, availability, integrity, or normal operation of ZenLake Meta Business.

Prohibited activities include:

Unauthorized access to accounts or systems.
Attempting to bypass authentication or security controls.
Introducing malicious software.
Denial-of-service attacks.
Excessive automated requests intended to degrade the service.
Unauthorized data extraction or scraping.
Exploiting vulnerabilities without authorization.

16. Circumvention of Enforcement

Users must not attempt to evade account restrictions, suspensions, or other enforcement actions.

Creating replacement accounts or using another person’s account to circumvent a platform restriction may result in additional enforcement.

17. Child Safety

ZenLake Meta Business maintains a zero-tolerance policy toward child sexual abuse and exploitation, child sexual abuse material (CSAM), grooming, sexual solicitation of minors, and other conduct that places children at risk.

Any suspected child-safety violation should be reported immediately through the appropriate reporting channel.

18. Reporting Violations

Users can report suspected violations of these User Conduct Rules to ZenLake Meta Business.

Report an Issue: contact@zenlakemetabusiness.com

Reports should include sufficient information to allow ZenLake Meta Business to understand and investigate the suspected violation.

19. Enforcement Actions

ZenLake Meta Business may take appropriate action when these User Conduct Rules are violated.

Possible actions include:

Removal of content.
Removal or limitation of specific platform features.
Warnings.
Temporary account restrictions.
Temporary suspension.
Permanent account termination.
Cancellation or restriction of business activities.
Referral to appropriate authorities where required or appropriate.

Enforcement decisions may consider the severity, frequency, intent, potential harm, and history of violations.

20. Appeals

Where an appeal process is available, users may request a review of an enforcement decision by contacting ZenLake Meta Business through the designated support channel.

Appeals should provide relevant information explaining why the user believes the enforcement action should be reconsidered.

21. False or Malicious Reports

Users should make reports in good faith. Deliberately submitting false, fraudulent, or malicious reports in order to harm another user or business may itself constitute a violation of these rules.

22. Updates to These Rules

ZenLake Meta Business may update these User Conduct Rules from time to time to reflect changes in the platform, applicable laws, regulatory requirements, and community-safety practices.

The current version of these rules will be published on the ZenLake Meta Business website.

23. Contact

ZenLake Meta Business